MPLAB® IPE allows you to export data from the IPE to storage media. By default, these options are not available in Production Mode. However, in Advanced Mode, an authorized user can change the default states of this feature for the Production Mode.
Before exporting the Hex file, make sure the Allow Export Hex option is checked on in the Production Mode settings, as shown below. Click Log out to return to the Production Mode. To make changes to the Production Mode settings, you need to first login to Advanced Mode, refer to this Advanced mode login page for details.